MaxInTheBox.com

1. Delivery

Who ships the products?

The products are sent directly by the manufacturer. It is therefore possible that your orders can arrive in several shipments if they include different products.

How long does delivery take?

The manufacturers usually dispatch the products within two to six days from receiving an order. You will be notified by e-mail as soon as the products are sent. After that, delivery takes about one or two days.

Are the products insured during transport?

All shipments are covered by transport insurance. Please inspect your goods when you receive them, especially if the packaging shows signs of damage or careless handling.

What does postage and packaging cost?

The delivery costs are:

1. Germany, Belgium, Italy, Luxembourg, the Netherlands, Austria, Switzerland, delivery is free for orders over 110.00 euros. For orders below 110.00 euros, we charge 8.00 euros for postage and packaging.
2. To Finland, France, the United Kingdom, Ireland, Sweden, Norway, Poland, Slovenia, the Slovak Republic, the Czech Republic and Hungary, delivery is free for orders over 215.00 euros. For orders below 215.00 euros, we charge 16.80 euros for postage and packaging.
3. For all other countries, please enquire.

2. How can I pay?

How safe is paying by credit card?

Your credit card data is sent SSL-encrypted and cannot be read by others. (SSL stands for Secure Socket Layer)

All you need is an SSL-capable browser. Most modern browsers, including Internet Explorer, Netscape, Mozilla and Opera, support SSL.

3. Payment security

How safe is it to pay by credit card over the Internet?

Your credit card details are sent in an encrypted form and can not be read by others.
For encryption, the SSL (Secure Socket Layer) method is used, and you will therefore need an SSL-capable browser. Most modern browsers, including Internet Explorer, Netscape, Mozilla and Opera, support SSL.
In SSL encryption, the browser reads the receiving server’s (i.e. our server’s) certificate to ensure that the data is sent to the correct recipient. The certificate also contains the key for encrypting the data..

What will my personal data be used for?

Your data will be used only to complete your order. We will not pass your information on to other people or organizations not involved in processing your order.

Is there a product warranty?

The warranty period specified by law applies. In the event of a product fault that is covered under the terms of the warranty, we shall repair the products, supply a replacement or refund the purchase price at our discretion.